We will meet you (online or in person) to have a discussion of the project scope and budget, as well as potential timelines and expectations.
If the scope is complex or not quite pinned down, we offer a free 30-60 minute meeting so that everyone has a pretty solid idea of what the project will look like.
Sometimes the matter is simply choosing materials and away we go! In this case, we can have a conversation about your preferences and needs, then help source materials and fixtures. We can bring you directly to our suppliers' showrooms, or stop by with swatches and samples. One hour is generally plenty for a simple scope, such as choosing flooring.
If neither of our standard options is right for you, we may suggest a Specialized Consultation, the exact details of which we will iron out with you beforehand. This is also the option for if you want our services for consultation only.
Specialized consults are typically booked in 2-3 hour blocks.
Despite being less than a quarter of the budget, the Groundwork Phase asks the most time commitment from our clients. There are many decisions to make and our method is to have an ongoing back and forth conversation for the duration of the Phase.
We provide our clients with a binder or folder which includes JOAT policies, all product warranties and manuals, principal materials used and their care and maintenance instructions if applicable (such as paint colours and the flooring used), and a full drawing set including any adjustments made during the process.
Want to paint something to match after the fact? A listing of paints used will be provided!
Above and beyond industry standard is our 2-year trade work warranty, ongoing home health evaluations and duct cleaning at the end of each renovation.
We are always happy to help our previous clients with their ongoing home care and maintenance, often for a reduced price in thanks for your ongoing trust.